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🗞 Asking Better Questions

Jan Ahrend
Jan Ahrend
3 min read

Great Question

Hi there! 👋 Thanks for stopping by. USERWEEKLY is your weekly email to understand what is happening in User Research. It's the best way to keep up on trends, methodologies and insights in UX Research. It is written by me, Jan Ahrend. Each week I capture the pulse of our community and answer a simple question: What mattered in User Research this week?

Articles > Video > Audio

📚 Articles of the Week.

ChatGPT in User Research — an exciting collaboration or a dangerous temptation?
User researchers have been exploring ChatGPT in their practices, but there are concerns about the impact it may have on user research, such as the risk of bias and the perception of the role of humans in research. However, ChatGPT can add value to user research in areas such as ideating to reduce blind spots, creating templates for user research artifacts more efficiently, and faster quantitative analysis. Yovani Umavassee 03/30

Trends in gender-inclusive surveys around the world
The number of people who see gender as non-binary is increasing globally. SurveyMonkey analyzed all surveys conducted on its platform from 2012 to 2022 across seven countries including the US, the UK, Australia, the Netherlands, Brazil, India, and Egypt. The data revealed that in the US, the number of people who use three or more gender categories has increased from 16% to 64% over the past decade. The UK and Australia have seen the greatest adoption of additional gender options among the countries studied, with more than three-quarters of surveys that asked about gender including three or more options in 2022. Zoe Padgett 04/02

How Long in Advance Should Beta Testers Be Recruited
The timing of recruiting beta testers for a product or service depends on various factors such as the size and scope of the beta test, tester availability, and the specific requirements of the test. Generally, it is recommended to start recruiting beta testers at least two to three weeks before the start of the testing period to ensure enough time to find the right testers and onboard them. Starting the recruitment process early allows for flexibility and contributes to a successful beta test. Ryan Walker 04/01

Use your time wisely between research sessions
16+ ideas on how to use your time between conducting user research sessions, and during no-shows, wisely. Michele Ronsen 04/02

Navigating the world of UX Research: What I wish I knew in grad school
Lessons the author learned while working as a UX researcher and what they would have done differently in grad school: The importance of communicating research to non-researchers, connecting the value of UX to business value, ditching the curriculum vitae (CV), and more. Thomas Stokes 04/03

April Fools: AI Spots Usability Opportunities that Humans Can't (by NN/g)
Can generative AI outperform human UX professionals by eliminating bias, spotting usability opportunities, and predicting user behavior? Part of this article is an April Fools joke, the other part has some interesting thoughts on the use of ChatGPT for UX Research. Therese Fessenden 04/01

April Fools: 21 tricks for an unbelievable UX research report
The April Fools article offers sarcastic and tongue-in-cheek advice on how to (not) present a UX research report. It suggests providing only data and no personal opinion, focusing only on positive results, using a standard format, avoiding design aesthetics, and using as much text as possible on slides. The article encourages researchers to avoid making the report interesting or engaging, as that might distract from the data. Lawton Pybus 04/01

Articles > Video > Audio

🎥 Video of the Week.

Talking Research - Asking Better Questions by Google & Meta UXRs
In this 2-part talk, Shai Passal, User Experience Researcher at Meta talks about their learnings from clinical psychology to improve user interviews. And Adam Horowitz, Sr. User Experience Researcher at Google talks about question-driven research: How to orient product teams and maximize the value of research. YouTube 04/01

Articles > Video > Audio

🔉 Audio of the Week.

Exploring UX Research Career Options with Marieke McCloskey of LinkedIn
Marieke shares eye-opening insights and details about the experiences that shaped her career as a UX researcher, consultant, and trainer. Spotify | Apple

Happy Researching,
🗞 Jan

PS: I am launching a podcast soon! The User Weekly podcast will be a bi-weekly companion to the newsletter, featuring discussions on my favorite three articles from the newsletter in 10-15 minute episodes. Follow the podcast on Spotify, Apple Podcasts or Google Podcasts.