This spotlight was part of USERWEEKLY - a weekly email to understand what is happening in user research. It's the best way to keep up on trends, methodologies, insights across the industry, and meet new researchers. Each week, the newsletter captures the pulse of our community and answers a simple question: What mattered in User Research this week?
Hi Louise Bonnamy, tell us a little about yourself.
I’m Louise Bonnamy, a French user researcher now based in Montreal Canada. At work I’m passionate about how user research can help teams being in “the flow” state, oiling the cogs with insights about users. After work I would try anything adventurous and fun.
What energizes you about your career?
I love how user research can be a pivot at any point of the organisation, how our best practices can apply almost everywhere. Are you on-boarding in a company? Get the context, listen and most of all observe people, ask questions to clarify, then make a report for yourself and/or share your insights with your team. You want to have more impact on the company strategy? Observe your stakeholders to get their language and then plant seeds with some insights that could help the company be more sustainable. I often say that I’m paid to observe people and it’s not as creepy as it sounds. Also It’s a job where you are at the crossroads of different crafts, you can learn from the best as if your internship was never over.
What's one thing that can instantly make your day better?
When all the cogs start to work together and I can start making connexions between projects and/or people on specific topics. Having that impression that my practice helps teams being in the flow, that they start talking about users and want to validate the assumptions they are aware about. Also, recently I had a former student reaching out to talk user research with me and it made my week to read that she got interested by user research.
What can people reach out to you about and how can they find you?
I’m foundable and reachable on Linkedin here. I’m always happy to talk about user research, any topics, process, tools, methods, career. If I can help bouncing ideas, I’ll be a happy puppy.
Thank you, Louise!
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